Client Manager
Siemens AG
Lagos, Nigeria
13d ago

Summary & Main Purpose of RoleKey Tasks & Accountabilities

  • To promote and develop the sale of PS DO Product Services products and services to all territory customers (new & existing).
  • Monitor and achieve bookings targets.
  • Report competitor & market activity information.
  • Determine how best to deploy all PS DO resources in order to maximize bookings & profitability
  • Develop customer specific strategies to maximize growth Position Responsibilities
  • Professionally manage assigned territory to achieve identified, key objectives which are : ?Achieve bookings targets.?Pro-
  • actively promote and sell PS DO products and services by visiting customers on a regular and planned basis.?Provide feedback and direction to any PS DO dept.

    on all matters of : opportunity, competition, loss, change, problem of market intelligence and strategy for territory.?Maintain good records for territory, of its present and prospective customers.

    Also records relating to D-R competition and their activities.?Develop strong, long-term, business relationships with customers.

  • Manage designated territory agents / representatives (where applicable)
  • To prepare and present professional presentations to customers relating to Product Services to customer management and staff.
  • Discuss, negotiate and finalise proposals with customers.
  • Act as single point of contact when required on difficult company problems with customers to co-ordinate complex customer problems internal and external.
  • Promote and organise customer visits to PS DO facilities.
  • Provide advice / assistance to credit and collection, marketing and completes sales.
  • Develop and maintain a detailed territory plan
  • Utilize PS DO softwares including : SFDCKnowledge, Skills & Experience
  • Technical knowledge of Rotating Equipment, Reciprocating Compressors, Gas Compressor Engines & Turbines
  • Knowledge of the application of above products at customer’s facilities
  • Market knowledge
  • Knowledge about PS DO principal competitors
  • English language fluency
  • Oral, written & presentation skills
  • Ability to build strong relationships
  • General sales skills, including : need identification, questioning, listening, negotiation and closing.
  • Strategy development skills
  • Motivated, dynamic & industrious with can-do attitude.
  • Personable & professional appearance
  • Good commercial acumen.Qualifications
  • Degree or equivalent in Mechanical Engineering or business
  • 5 years minimum post NYSC experience spent in a business development / client relationship management role
  • Ideally experienced with rotating equipment providersType of business contacts / levelsInternal
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