Willers Solutions is Recruiting For Senior Engineer_IT Support
Willers Solutions
Lagos, NG
2d ago
source : Mrjobsnaija

Job Description

  • Troubleshoot network, software and hardware errors by running diagnostics, documenting problem and resolutions, prioritizing problems and assessing impact of issues.
  • Install and upgrade computer components and software, manage virtual servers and integrate automation system.
  • Ensure network connectivity of all servers, workstations, telephony equipment, scanners, printers, copy machines, and other network appliances.
  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery and failover procedures.
  • Ensure timely closure of departmental complaints or issues as faced by other colleagues
  • Ensure continuous training in coordination with HR for new as well as existing team on efficient usage of IT resources.
  • Ensure timely closure of departmental complaints or issues as faced by other colleagues.
  • Setup required account for new team members and ensure effective induction on use of IT Resources along with Do’s and Don’ts.
  • Work on various running or new projects as and when assigned.
  • Coordinate and liaise with solution providers as and when any technical issue arises.
  • Qualifications

  • Minimum of HND in Engineering in IT / Computer Science (MCSE, CCNA or similar certificates shall be preferred but not mandatory).
  • Min of 8+ years of troubleshooting experience in Windows Server, Outlook, MS Office etc.
  • Hands on in maintaining UTM, LAN, WAN, Thin Clients, Domain Network and Printers.
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