Human Resources Manager
Marriott International
Lagos, Nigeria
2d ago
source : Fuzu

As a member of the property Human Resources support staff, he / she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development.

  • Additionally, he / she focuses on delivering HR services that meet or exceed the needs of employees and enable business success;
  • as well as ensures compliance with all applicable laws, regulations and operating procedures.

    Candidate Profile

    Education and Experience :

  • High School Diploma or GED; 3 years experience in the human resources, management operations, or related professional area or
  • 2-year Degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area
  • Managing Recruitment and Hiring Process :

  • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
  • Establishes and maintains contact with external recruitment sources.
  • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
  • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
  • Oversees / monitors candidate identification and selection process.
  • Provides subject matter expertise to property managers regarding selection procedures.
  • Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
  • Performs quality control on candidate identification / selection.
  • Administering and Educating Employee Benefits :

  • Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
  • Prepares, audits and distributes unemployment claim activity reports to property management.
  • Attends unemployment hearings and ensures property is properly represented.
  • Ensures that department has the available resources on hand to administer employee.
  • Managing Employee Development :

  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Ensures employees are cross-trained to support successful daily operations.
  • Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
  • Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
  • Ensures attendance by all new hires and participation of the leadership team in training programs
  • Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
  • Maintaining Employee Relations :

  • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
  • Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
  • Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner
  • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources / Multi-Property Director of Human Resources.
  • Partners with Loss Prevention to conduct employee accident investigations, as necessary.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Managing Legal and Compliance Practices :

  • Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
  • Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
  • Ensures medical records are maintained in a separate, secure and confidential medical file.
  • Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
  • Communicates property rules and regulations via the employee handbook.
  • Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
  • Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
  • Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
  • Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
  • Oversees the selection / non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection / non-selection and applicants receive status notifications).
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