Service Fulfillment & Support Engineer
IpNX Nigeria Limited
lagos, NG
1d ago
source : Mrjobsnaija

IpNX Nigeria Limited's job vacancy, Career and Recruitment

Job title : Service Fulfillment & Support Engineer jobs in Lagos Job Location : Lagos Deadline : June 30, 2022

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  • Function : Service Fulfillment & Support Engineer

    Reporting to : Team Lead, Service Fulfillment & Support

    Travel Frequency : Occasionally

    Purpose of the Job

    To improve on the SLAs with customers by reducing the MTTR which also translates to improved service to customer.

    Expected Key Results

  • Incident Management
  • Preventive Maintenance
  • Pre-sale Engineering
  • Report Management
  • Back Office Support
  • Project Implementation Management
  • Job Completion Certificate
  • Inventory Management
  • Educational Qualifications & Functional Skills :

  • Academic : BEng Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2 / Upper Credit Minimum)
  • Professional : CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)
  • Work Experience :

    At least 2 years in telecommunications industry

    Other Requirements :

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning
  • Engineering / Technical jobs in Nigeria *Engineering / Technical jobs in Lagos *Service Fulfillment & Support Engineer in Lagos
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