Service Fulfillment & Support Engineer

IpNX Nigeria Limited

lagos, NG

1d ago

source : Mrjobsnaija

IpNX Nigeria Limited's job vacancy, Career and Recruitment

Job title : Service Fulfillment & Support Engineer jobs in Lagos Job Location : Lagos Deadline : June 30, 2022

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Function : Service Fulfillment & Support Engineer

Reporting to : Team Lead, Service Fulfillment & Support

Travel Frequency : Occasionally

Purpose of the Job

To improve on the SLAs with customers by reducing the MTTR which also translates to improved service to customer.

Expected Key Results

Incident Management

Preventive Maintenance

Pre-sale Engineering

Report Management

Back Office Support

Project Implementation Management

Job Completion Certificate

Inventory Management

Educational Qualifications & Functional Skills :

Academic : BEng Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2 / Upper Credit Minimum)

Professional : CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)

Work Experience :

At least 2 years in telecommunications industry

Other Requirements :

Customer Focus

Tech savvy

Action orientation

Drive results

Cultivate Innovation

Ability to optimize work processes

Resilience

Self-Development

Nimble Learning

Engineering / Technical jobs in Nigeria *Engineering / Technical jobs in Lagos *Service Fulfillment & Support Engineer in Lagos

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