Customer Service Executive, Lagos

Greenlight Planet

Lagos, Nigeria

4d ago

Position : Area Sales Executive - MFI.

Job Location : FCT - Abuja, Nigeria

Reporting to : Area Sales Manager

The Role

The Area Sales Executive will work closely with the Commercial team (Partnership Sales) to serve existing and potential Microfinance Institution partners by providing product and service information, supporting trade activations while resolving product issues effectively.

Key responsibilities for the role include :

Responsible for driving sales across consumer sales channels in the assigned territory.

Branch level inventory management

Receiving client queries and resolving consumer and channel queries with stipulated guidelines and timelines.

Efficiently supporting trade activations and marketing campaigns as per set plans.

Planning and conducting product and sales trainings to partner staff.

Fulfilling within reasonable time aftersales and warranty requirements.

Consolidating reports on competition, routes traveled, branches visited and activated, sales and stock position etc.

Performing any other duties that may be assigned.

The ideal Area Sales Executive MFI :

Degree or advanced Diploma in a business administration / sales and marketing

Two to five years’ hands on work experience in service / FMCG or Renewable Energy industry

Proficiency in MS Excel, MS Word and MS PowerPoint

Strong customer focus and keen to deliver high standards of service

Ready to travel 75% of the time

Excellent interpersonal skills.

Good communication skills with fluency in both written and spoken English and spoken local language corresponding to the area of responsibility (Yoruba / Edo / Igbo / Hausa - as applicable)

Results oriented and able to prioritize measurable objectives.

Possesses an Android phone

We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia.

If this sounds like you, we would love to hear from you.

Greenlight Planet offers competitive compensation, a fun, supportive work environment, and opportunities for continued professional growth within a fast-growing global enterprise.

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