Food and Beverage Manager - The Workplace Centre
The Workplace Centre Limited
1d ago
source : BetaJob

Job Summary

  • The Food and Beverage Manager is responsible for the back and front end of all outlets.
  • The manager coordinates overall operations and ensures that the outlets are working efficiently and effectively.
  • They serve as the interface between the outlets and other departments i.e. bakery, logistics, operations
  • Key Objectives

  • The Key objectives of the Food and Beverage Manager position include :
  • Monitoring and training staff to ensure uniformity in service and presentation across all outlets
  • Ensure company is represented correctly and standards are upheld
  • Supervising Coordination of daily front and backend operations of all outlets.
  • Duties / Responsibilities

    Staff Coordination :

  • Recruiting and training outlet staff
  • Establish outlet employees KPIs, schedules and policies
  • Ensure staff comply to all health and safety regulations
  • General Operations :

  • Manage all Food and beverage operations to the highest standards
  • Design menus with the Creative Director and ensure all outlets are in-line with these menus
  • Create reports regarding sales and productivity and give recommendations accordingly.
  • Coordinate supplies ordering and delivery for store operations Conduct store visits to check on operations and compliance
  • Customer service :

  • Identify customer’s needs and respond proactively to concerns
  • Preserve excellent levels of internal and external customer service
  • Materials Needed :

  • Work Phone with Internet
  • Computer
  • Restaurant management software
  • Reporting Relationships :

  • Functional reports to : Head of Operations
  • Supervisees : All store front-end staff, Maestros
  • Company Culture :

  • The Organization has created a friendly work environment were employees have the opportunity to grow. We believe employee wellbeing is the first step towards consumer satisfaction and we are dedicated to providing a sense of security and satisfaction for all employees.
  • Key Performance Indicators

  • Restaurant staff performance
  • Restaurant outlet maintenance
  • Stock availability at outlets
  • Consumer Feedback
  • Required Qualifications

    Preferred Qualifications :

  • Degree in Business Admin or Hospitality related fields
  • Management and Financial management skills
  • 7 -10 years Experience
  • Restaurant / Service industry formal training
  • Experience working at a similar establishment
  • Key Skills and Experience :

  • Leadership skills
  • Coordinated
  • Ability to work under pressure
  • Internal motivation
  • Attention to detail
  • Ability to implement feedback
  • Ability to take initiative
  • Basic Finance Knowledge
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