VP - Provider Operations
Reliance Health
Lagos, Nigeria
6d ago

Reliance Health is a healthcare company using technology to make healthcare more affordable and accessible. Through an integrated approach that includes affordable health insurance, telemedicine and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are also backed by some of the world’s most prominent investors including Partech, Y Combinator and Tencent.

The Role

This role will be responsible for identifying and acquiring new Healthcare providers, agreeing on favourable tariffs for the benefit of all stakeholders, ensuring prompt payment of claims to all provider partners and instituting systems for the provision of excellent quality service delivery to our enrollees.

  • Design initiatives to improve and maintain the Provider Incidence Score.
  • Coordinate all activities of the provider operations team.
  • Maintain a competitive provider network across all our markets.
  • Design and implement provider management onboarding initiatives and forums across our network, that ensure our providers are apprised of our quality care expectations, knowledge of our communication / escalation platforms and clarity on SLA terms.
  • Onboard providers at record time - based on requests from relevant stakeholders.
  • Ensure documentation of all provider agreements.
  • Contribute to setting and implementing network / tariff strategies and policies.
  • Negotiate competitive tariffs with prospective healthcare providers.
  • Ideal Profile

  • Minimum of tertiary education in a medically inclined course; dentistry, medicine, nursing, nutrition, etc.
  • Management consulting, finance and / or startup experience background.
  • Similar experience in a role that partners network of hospitals such as pharma logistics, pharma-bizdev, EMR, etc
  • Excellent communication and influencing skills.
  • Excellent crisis management and relationship management skills.
  • Problem-solving skills and experience looking beyond obvious solutions.
  • Highly organized, detail-oriented and self-starter with strong leadership and managerial skills with a successful track record in a fast-paced organization
  • Ability to execute, accelerate impact and lead change.
  • Excellent negotiation and customer service skills.
  • What's on Offer?

  • Opportunity to make a positive impact
  • Work in a company with a solid track record of performance
  • A role that offers a breadth of learning opportunities
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