At SingleStore (Permanent), in Lisbon, Portugal
Salary : €55.000 - €85.000
Expires at : 2022-07-01
Remote policy : Full remote
Our Professional Services Team is responsible for ensuring the success of our customers, acting as the subject matter experts for our product and providing consulting expertise for the integration and operation of SingleStore.
The Professional Services Architect will be responsible for hands-on product implementations with new customers, ensuring a world-class customer experience.
The successful individual will be able to carry on deep discussions with customers' front-line technical experts as well as have high-level, business talks with senior executives.
As an organisation, we’ve hit an inflection point making this an exciting time to be at SingleStore. Given the continued growth of our business, it’s critical that we implement scalable tools and best practices to effectively scale the organisation.
This position will play a key role product implementations and will contribute to the processes that will help take the company to the next level.
Role and Responsibilities
Partner closely with customers to gain an understanding of both their technical and business requirements
Execute on design and deployment plans to successfully implement SingleStore into new customer environments
Follow best practices when deploying SingleStore, ensuring a consistent and positive customer experience
Help build and deploy the next generation of database management platform that automates tasks, provisioning / de-provisioning, analytics, and instrumentation across 1,000s of nodes
Evangelize best practices by educating customers and becoming their trusted advisor, providing an overall business solution
Required Skills and Experience
Deep experience and understanding of complex applications, distributed systems, and custom technology deployments in a variety of customer environments
Firm understanding of SQL, Linux, and scripting languages
Firm understanding of database administration, database architecture, and distributed systems
Experience working in the modern data infrastructure space : RDBMS (Oracle, SQL Server, Sybase, etc.), Middleware, Analytics, Data Warehouse, Business Intelligence, and / or Big Data technology
Strong customer-focus mindset, with a passion for delivering customer satisfaction
Ability to travel up to 70% of the time, including both EMEA and international travel
B.S. in Computer Science or a related field
Technology Stipend for New Employees
Monthly Cell Phone and Internet Stipend
Health and Wellness benefit
Company and team events
Flexible time off
Volunteer time off
As employees are located in many different countries around the world, some benefits may differ from country to country. In all cases, we do our best to provide equitable perks and benefits across our locations.