Front Desk Officer-Workforce Group
Workforce Group
Lagos
5d ago
source : BetaJob

Role Summary

  • The front desk officer will be responsible for performing various administrative tasks, guiding clients and providing stewardship support to meet the organisation’s operational goals.
  • Job Responsibilities

  • Manage the reception.
  • Greet and courteously assist clients and visitors.
  • Sort correspondences and send to the appropriate department / staff
  • Manage the booking sheet for the Zone
  • Prepare rooms ahead of clients events.
  • Check that all equipment is functioning well and inform the Facility and Admin team of any issues.
  • Direct calls and respond to inquiries.
  • Record name of visitors in visitors log book.
  • Ensure the intercom is working at all times.
  • Manage the lunch caterers and other lunch related activities (vetting the lunch register and preparation of the payment voucher).
  • Maintain / update the inventory (stationary and toiletries) in the store
  • Maintain an excel sheet for fuel distribution and usage for the pool vehicles and make requisition for top up of the Total fuel card.
  • Respond to all requests from the business managers and staff
  • Perform administrative tasks as needed, including proofreading, transcription and creating invoices
  • Perform other assignments as may be assigned from time to time.
  • Role Competencies / Skill :

  • A customer-oriented attitude
  • Excellent communication and negotiation skills
  • Problem-solving aptitude
  • Strong interpersonal skills and an ability to build rapport with clients
  • Hardworking with a strong work ethic
  • Ability to meet deadlines and multitask under pressure
  • Excellent administrative and organisation skills
  • Attention to detail and high level of accuracy
  • Willingness to take ownership and accountability.
  • Flexibility in thinking, approaching problems and managing workloads.
  • Ability to convey and receive complex and sensitive information.
  • Proficient in MS Office.
  • Qualifications

    Educational Qualification :

  • Ordinary National Diploma (OND) in any field.
  • Desired Experience :

  • 0-1 year Customer Service / Front Desk experience.
  • Benefits

    We offer a wide range of benefits to our people. You bring your A game and we will provide the opportunities.

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