Data Analyst - NYSC Intern
Outcess Solutions Nigeria Limited
lagos, NG
3d ago
source : Mrjobsnaija

Outcess Solutions Nigeria Limited's job vacancy, Career and Recruitment

Job title : Data Analyst - NYSC Intern jobs in Lagos Job Location : Lagos Deadline : May 31, 2022

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  • Location : OPEBI, IKEJA

    JOB DESCRIPTION

  • Prepare daily reports, both internal and external
  • Prepare Contact Centre performance reports by collecting, analyzing and summarizing
  • data and trends while sharing data with Call Centre Operations.
  • Generation of real-time and historical reports to monitor various parameters so as to
  • ascertain service level achievement and monitor company growth, daily, weekly,
  • monthly and quarterly business review reporting and presentations.
  • Performance, Project, training / learning, leave and Team management.
  • Develop and manage employee database.
  • Perform other special projects as may be assigned by the Head of MIS.
  • REQUIREMENTS

  • OND / HND / Bachelor's degree in Computer science / Data analysis or other related fields.
  • Not more than 34 years of age
  • 1 - 3 years of work experience
  • Relevant experience in Customer Service is an advantage.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent written and verbal communication skills.
  • Research / Data Analysis jobs in Nigeria *Research / Data Analysis jobs in Lagos *Data Analyst - NYSC Intern in Lagos
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