Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations.
We care about the work we do, the companies we partner with and the customers they serve.
We are recruiting to fill the position below :
Are you a passionate quality professional? Are you looking for an environment where you can drive quality processes within a company experiencing fast growth?
Tek Experts has a superb opportunity to do just this
The Quality Manager promotes, develops, and oversees compliance of the company quality system
Effectively assuring compliance of customer requirements by managing quality policies, standards, procedures, programs and practices while driving and facilitating continuous improvement
Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations.
Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support
You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience
Fluency in English (written and spoken) is a given, as is a can do’ attitude and a thirst to learn and develop professional and soft skills.
Responsible for the recruitment, management, and development of the quality analyst team
Responsible for the overall leadership of the quality assurance framework, customer and operational excellence practices at organizational level
Defines quality procedure in conjunctions with operations
Regularly analyze quality data and suggest actions based on collected data
Work with management to drive Continuous Improvement
Min Required Experience :
Min Qualification : Not Specified
Desired Courses : Not Specified
Other Requirements :
Experience in a quality, process, services or customer experience management function
Experience in a high volume and fast-paced multicultural environment
Green Belt Sigma / PMP certification is an advantage with working experience in continuous improvement, change management, process improvement or project management,
Proficient with various office productivity applications particularly Excel, Visio, Project and PowerPoint Bachelor’s degree or equivalent in a technical or business discipline
Fluent in English
We at Tek Experts, believe in our team and we want you to be part of us. That means we provide ongoing support for your development and give you exposure to the newest technologies and working environments
We’re a modern, challenging and fast growing, business because of the success of our people
They are smart, curious, client-oriented and results-driven.