United Nations Development Programme (UNDP), helps developing countries attract and use aid effectively. In all our activities, we encourage the protection of human rights, capacity development and the empowerment of women.
We are recruiting to fill the position below :
Grade : SB2
Posting Type : Common System
Vacancy Type : Service Contract (SC)
Practice Area - Job Family : Management
Contract Duration : 1 year with possibility of extension
Under the guidance and supervision of UN House Manager, the Technical Assistant provides effective and reliable services ensuring high accuracy of work in the operation of all Extra Low Voltage Electrical / Electronic Appliances installed at UN House Abuja.
The Technical Assistant demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.
The Technical Assistant provides technical support services to the UN House Abuja Common Services unit staff, UN Personnel, Consultants and Experts and UN staff on mission.
Summary of Key Functions :
Provision of reliable and efficient technical support services in the operation of all extra low voltage Electrical / Electronic appliances installed at UN House;
Monitoring and maintaining records of all ELV installations in the UN House as follows : Meeting Rooms and Conference Hall Audio and Visual Equipment including Video Conferencing Systems.
CATV DSTV System.Public Address, Emergency Voice Communication and Disabled Alarm Systems.Fire Alarm System.Building Monitoring System BMS .
FM200 System.Access Control System.LAN Networks : Voice and dataCCTV systems.
Assist Staff / Users to resolve and address complaints in the use of the above systems in a timely manner;
Promptly report of potential operational issues before they arise and recommend solution for remediation;
Ensure that all the above Systems always operate at their optimum;
Adhere to all operational procedures of each ELV system
Ensures provision of reliable and efficient technical support services by : Coordinating end-users operation of all extra low voltage facilities and audio visual appliances installed at UN House and daily monitoring and keeping records of the functionality and usage of all extra low voltage facilities and appliances within UN House with a view to ensuring timely preventative and pre-
emptive maintenance,Providing clear weekly reports in a timely manner meeting official personnel and visitors at the airport, visa and customs formalities arrangement when required.
Ensures cost-savings through ensuring proper use of all extra low voltage facilities and audio visual appliances installed in, around and across UN House through accurate maintenance of daily usage logs, provision of technical inputs to formulation of Common Services Annual Workplans and reports.
Ensures proper day-to-day maintenance of the extra low voltage facilities and audio visual appliances such as CCTV Cameras, Access Control Card Readers, Installed Projectors, Sprinkler sensors, Smoke Detector sensors, Building Management System (BMS), CATV / DSTV systems, UPS back-
up for all the facilities, through timely minor repairs, arrangements for major repairs, etc.
Ensure that all the above Systems always operate at their optimum by assisting staff / users to resolve and address complaints in the use of the facilities and applinaces in a timely manner.
Ensures that all immediate actions required by rules and regulations as well as standard operating procedures (SOPs) are taken in using the facilities.
Impact of Results :
The key results have an impact on the accurate, safe and timely execution of the sub office services.
Min Required Experience :
Min Qualification : High School
Desired Courses : Not Specified
Other Requirements : Education :
Secondary Education Mandatory. HND / University degree in Electrical / Electronic Engineering or Computer Science is strongly desirable.
Professional certification or country specific related license.
3 years’ relevant professional work experience in the design, installation, operation an maintenance of Extra Low Voltage Electronic appliances in an international organization, INGO or project.
Corporate Competencies :
Operational Effectiveness :
Ability to perform a variety of repetitive and routine tasks and duties
Ability to review data, identify and adjust discrepancies
Ability to handle a large volume of work possibly under time constraints
Good knowledge of administrative rules and regulations
Ability to operate and maintain a variety of computerized business machines and office equipment in order to provide efficient delivery of service
Ability to organize and complete multiple tasks by establishing priorities
Demonstrates excellent knowledge of the relevant protocols
Managing Data :
Collects and compiles data with speed and accuracy identifying what is relevant and discarding what is not, records it in an accessible manner and maintains data bases
Thoroughly and methodically collects, verifies and records data demonstrating attention to detail and identifying and correcting errors on own initiative
Transmits file data; creates and generate queries, reports and documents utilizing databases, spreadsheets, communications and other software packages with speed and accuracy
Interprets data, draws conclusions and / or identifies patterns which support the work of others
Managing Documents, Correspondence and Reports :
Creates, edits and presents information (queries, reports, documents) in visually pleasing, clear and presentable formats such as tables, forms, presentations, briefing notes / books and reports using advanced word processing and presentation functions and basic database and spreadsheet software
Ability to produce accurate and well documented records conforming to the required standard
Planning, Organizing and Multi-Tasking :
Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships
Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines
Demonstrates ability to quickly shift from one task to another to meet multiple support needs
Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support.
Language Requirements :
Proficiency in English as the UN language of the duty station.
10th November, 2019.