Customer Care Agent
Chiji14xchange
lagos, NG
2d ago
source : Mrjobsnaija

Chiji14xchange's job vacancy, Career and Recruitment

Job title : Customer Care Agent jobs in Lagos Job Location : Lagos Deadline : January 18, 2022

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  • Location : Sangotedo, Lagos

    Responsibilities

  • Manage incoming calls
  • Generate sales leads
  • Identify and assess customers Ûª needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods / tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Online customer management and ability to resolve issues.
  • Requirements

  • Candidates should possess a Bachelor's Degree / HND / OND qualification with a minimum of 1 year work experience.
  • Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Customer Care Agent in Lagos
  • How to Apply for this Offer

    Interested and qualified candidates should send their CV to : olalekan chiji14xchange.com using the Job Title as the subject of the email.

    Note : Residence within Lekki / Epe Axis is a criteria.

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