IT Support Officer / Manager
Compovine Technologies
lagos, NG
5d ago
source : Mrjobsnaija

Compovine Technologies's job vacancy, Career and Recruitment

Job title : IT Support Officer / Manager jobs in Lagos Job Location : Lagos Deadline : September 30, 2022

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  • Location : Ikeja, Lagos

    Job Description

  • Manage the assigned Computer & Copier Service team members
  • Lead, coach and train team members
  • Develop and implement strategic initiatives for team
  • Be an escalation point of contact to handle issues and involve direct leadership as needed
  • Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
  • Monitor staffing and equipment needs
  • Conduct performance reviews and make compensation decisions
  • Monitor direct reports call screens, work load and call activity to meet and exceed our client s expectations
  • Manage and meet established metrics and team benchmarks
  • Provide weekly metrics and reports to the Director Computer & Copier Service Manager regarding the team s performance
  • Attend required company and departmental meetings
  • Perform other related duties as assigned by Director.
  • Requirements

  • Candidates should possess a Bachelor's Degree / HND qualification with 5 - 10 years work experience.
  • ICT Jobs in Nigeria jobs in Nigeria *ICT Jobs in Nigeria jobs in Lagos *IT Support Officer / Manager in Lagos
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