Systems Analyst
Jumia Nigeria
Lagos
19d ago
source : myJobmag
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  • Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services.

    It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

    We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey in the position below :

    Open Jobs

    Department : Acquisition & Account Management

    Responsibilities

    You will be fully responsible for Jumia Food’s new and existing partner restaurants in Lagos.Your overall aim will be to acquire key vendors catering to the needs of our growing customer base, and to subsequently manage all new and existing vendor relationships.

    You will work closely with the Operations team to consistently optimise vendor operations, and will work closely with the Marketing team to devise and implement marketing campaigns for restaurants.

    In particular, you will :

    Leverage prospecting skills and relationships to build partnerships with franchisees of the most important restaurant chainsDrive expansion of existing clients as well as generating new business at prospect chainsManage contract negotiations aimed at establishing the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both partiesClearly communicate the value of Jumia Food and its newest products to prospectsWork closely with the Marketing Department with marketing requestsNegotiate attractive deals / combos with partner restaurants for the benefit of our customers ()Educating new vendors on the importance of Jumia Food’s operational procedures and standards,ensuring they are always respectedEquipping and training new vendors on Jumia Food’s order processing and management tools (through the management of the Vendor Service Associate)Ensuring that Jumia Food is paid its due commission on time (through management of the Cash Collection Officer)Monitoring vendor performance and implementing operational improvement plans for restaurants, where necessary

    Required Skills & Qualifications

    Minimum 5 years of professional experience with at least 2 year of experience in a client facing role that includes new business acquisitionAbility to have a 'sixth sense' when it comes to partnerships and that leads you to effortlessly navigating multiple partner engagementsAbility to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-

    solveAn intuition for people. You're spending the majority of the time working with various internal and external teams, building and really cultivating new relationships with potential and existing partners and within all parts of an organizationEagerness to get into the details, ability to go above and beyond

    We Offer

    A unique experience in an entrepreneurial, yet structured environmentA unique opportunity of having strong impact in building the African ecommerce sectorThe opportunity to become part of a highly professional and dynamic teamAn unparalleled personal and professional growth as our longer-

    term objective is to train the next generation of leaders.

    Responsibilities

    You will lead numerous improvement projects aimed at streamlining activities while driving up performance and quality.Taking part in regional and global initiatives, you will tackle complex problems that affect customers and work to resolve them with innovative solutions.

    In particular you will :

    Lead the design and implementation of initiatives that eliminate waste, reduce lead time and improve business performance while establishing a sustainable model for continuous improvementWork with Country Manager to identify performance gaps, prioritize and manage improvement roadmapThrough robust data analysis of key operational and cost metrics, identify opportunities for innovation and work with all Ops teams to quantify the value of the opportunity Improve main KPIs : Vendor Net Promoter Score, Vendor Satisfaction Score, Seller Ops Queue Management, SLA DS collection cost effective pricing efficiency, lost in seller opsSupport delivery of operational consistency across the supply chain through both process and technologyParticipate in implementing lean management practice across Jumia Services globallyWork with business and broader Ops team to ensure initiatives are appropriately prioritized and supportedParticipate in technology development by giving constant feedback on requirement for Warehouse & Logistics operations.

    Monitoring of 5S practices and Material handling

    Required Skills & Qualifications

    Master's Degree / MBA required in an applicable discipline (Mathematics, Engineering, Operations, Supply Chain, Logistics, etc.

    Minimum of 6 years of progressive related work with demonstrated experience in Continuous Improvement and / or Operational Excellence in a large fulfilment or distribution environmentAt least 3 years of experience using data visualization tools like Qlik, Tableau, or Microsoft Power BIAt least 3 years of experience in Project management and time management skills experience with end-

    to-end project management processesExcellent analytical capabilities, ability to produce, interpret and draw conclusions from data.

    Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.Knowledge of distribution center / fulfilment operations and processesDemonstrated knowledge of key business financial metrics

    We Offer

    A unique experience in an entrepreneurial, yet structured environmentA unique opportunity of having strong impact in building the African ecommerce sectorThe opportunity to become part of a highly professional and dynamic teamAn unparalleled personal and professional growth as our longer-

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  • Responsibilities

    The primary responsibility for this position includes both development and systems analysis for Jumia applications to implement business change requests.

    You will help implement scalable solutions and ensure that all system changes meet business, quality and architectural guidelines.

    Successful candidate will have exceptional analytical skills and will be expected to have hands-on programming skills in building enterprise applications.

    In particular you will :

    Provide system support and resolve issues for all systems tools used by various teams.As an IT representative, provide inputs to Central development team on new features required by the business.

    Lead training and rollout of new systems or features for Jumia Mall.Develop tools to support the business users.Key into organization values and ethics, producing results in a fast-

    paced environment.Research new developments and changes to business processes and TechnologyManagement of system changes.

    System analysis and documentation.Proposed new developments and changes to business process and Technology.Business Process design functional and technical specifications

    Required Skills & Qualifications

    Excelled in their current role and must have been in Jumia for a minimum of 6 monthsKnowledge of PHP, Adobe Creatives and HTML.

    Strong understanding of object oriented programming and software engineering fundamentalsExperience working on e-commerce or other transactional sitesGood analytical, communication and interpersonal skills.

    Experience in developing large scale mission critical systems an added advantage.

    We Offer

    A unique experience in an entrepreneurial, yet structured environmentA unique opportunity of having strong impact in building the African ecommerce sectorThe opportunity to become part of a highly professional and dynamic teamAn unparalleled personal and professional growth as our longer-

    term objective is to train the next generation of leaders

    Method of Application

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