Service Delivery Coordinator-HR Leverage Africa
HR Leverage Africa
Lagos
4d ago
source : BetaJob

Job Details

Location : Any City, Nigeria

Job Description

  • We are looking for an experienced and well-organized Service Delivery Coordinator to provide the necessary support to the field sales team.
  • The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
  • The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.
  • Responsibilities

  • Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
  • Ensure the adequacy of sales-related equipment or material.
  • Respond to complaints from customers and give after-sales support when requested. Store and sort financial and non-financial data in electronic form and present reports.
  • Handle the processing of all orders with accuracy and timeliness.
  • Inform clients of unforeseen delays or problems.
  • Monitor the team’s progress, identify shortcomings and propose improvements.
  • Job Requirements

  • B.Sc / BA in Business Administration or relevant field; Certification in sales or marketing will be an asset.
  • Great educational background, preferably in the fields of computer science or engineering for technical project managers
  • Proven working experience as a project administrator in the information technology sector.
  • Solid technical background, with understanding or hands-on experience in software development and web technologies.
  • Excellent internal communication skills.
  • Solid organizational skills including attention to detail and multi-tasking skills.
  • Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus.
  • Proficiency in English.
  • Well-organized and responsible with an aptitude in problem-solving.
  • Excellent verbal and written communication skills.
  • A team player with high level of dedication.
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