Job Title : Retail Store Manager
Oversee daily retail store operations
Creates and implements relevant checklists
Supervise staff to ensure that staff actively carry out their roles
Ensure strict compliance and monitoring of organizational rules, policies and standards
Prepare daily sales reports
Ensure the business environment is properly cleaned at all times
Arrange for regular maintenance services for all equipment
Handle and resolve all customers’ complaints
Reconcile payments received with sales officer
Plan the distribution of inventory to retail stores
Work with the digital channel manager to effectively fulfill all online orders
Monitor logistics and distribution activities
Prepare delivery documentation and other related paperwork
Oversee space management and allocation.
Professional Qualifications / Experience
Educational Qualification :
Minimum of HND / B.Sc in a related role.
2 years’ experience in a similar role
Experience in the retail or fashion industry a plus.
Skills and Abilities :
The ideal candidate must have strong leadership skills and the ability to manage people.
Highly analytical, driven and focused.
High level of professionalism;
Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
Proficient user of MS Office (MS Excel in particular)
Must be able to prepare management reports and correspondence
Good initiative, time and stress management skills
Leadership and organizational abilities
Interpersonal and communication skills
Keen eye for detail
Preferably lives within Island axis.
N55,000 / month.