Customer Service Representative - GUO Logistics Limited
GUO Logistics Limited
Lagos
5d ago
source : BetaJob

Job Details

Job Role / Responsibilities

Register parcels, process customer collections and keep updated customer records

Provide accurate, valid and complete information to customers

Resolve customer complaints via phone calls and emails

Escalate all exceptions for resolution

Manage and track parcels sent on daily basis.

Requirements

Minimum of a Bachelors' Degree / HND / OND

0 - 2 years of relevant experience

Fluent in written and spoken English

Proficiency in Microsoft Office

Applicants should reside around Lagos Island / Oworonshoki axis.

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