At Devexperts (Permanent), in Porto, Portugal
Expires at : 2022-08-14
Remote policy : Full remote
Devexperts specialises in the development of highly sophisticated software solutions and services for the Financial Markets industry.
Our clients are retail and institutional brokers, exchanges and buy-side firms, and our products cover a wide array of applications, from online and desktop trading execution platforms, risk management and fix gateways, to one of the industry’s most encompassing offer of real-time and historical data services.
We are now looking for a Technical Writer to join our team in Porto, Our team is expected to maintain customer documentation for our APIs, services, and solutions and keep it up to date along with internal knowledge base.
We are continuously optimizing our work, and our team invents various solutions to achieve this. Documentation as a code, Confluence / Zendesk, mutual integrations, automatic generation of documentation - all of this allows us to effectively provide detailed information about our services.
Major challenges :
In the world of Fintech you will be facing two areas at once - IT and finance. You will need to get acquainted with all the nuances, specifics and pitfalls to prove yourself as an expert.
We care about customers experience and strive to provide the highest level of service. That’s why one of the top tasks is to create and maintain a powerful knowledge base for our teams and clients.
update existing documentation in our Knowledge Base
create new instructions and documents by extracting information from developers
proofread and edit documents provided by developers and support teams
track changes in protocols of trading venues, inform corresponding teams
design scalable system of our Knowledge Base
provide technical overviews for marketing team
create texts and materials in English (we need texts in Russian quite rarely)
excellent written skills in English
a minimum of one-year experience in the IT industry in a similar position
demonstrated knowledge of technical-writing specifics (punctuation, formatting, stylistic and political correctness, etc.)
willingness to take responsibility, result-oriented mindset
keen eye for details
well-developed soft skills and ability to work in a team
Nice to have
experience in using markup languages
knowledge of finance basics
Benefits & Perks
Devexperts employees create the art of FinTech in comfortable working spaces, located in modern business centers around the world.
Join our team in Porto and enjoy :
Possibility to work remotely
Paid vacation 22 days
Insurance coverage (for you and your children)
Partial reimbursement for fitness memberships
Meal vouchers provided
Snacks and beverages always available
Work spaces with modern equipment