Technical Writer
Enugu, Nigeria
12h ago
source : Landing.Jobs

At Devexperts (Permanent), in Porto, Portugal

Expires at : 2022-08-14

Remote policy : Full remote

Devexperts specialises in the development of highly sophisticated software solutions and services for the Financial Markets industry.

Our clients are retail and institutional brokers, exchanges and buy-side firms, and our products cover a wide array of applications, from online and desktop trading execution platforms, risk management and fix gateways, to one of the industry’s most encompassing offer of real-time and historical data services.

We are now looking for a Technical Writer to join our team in Porto, Our team is expected to maintain customer documentation for our APIs, services, and solutions and keep it up to date along with internal knowledge base.

We are continuously optimizing our work, and our team invents various solutions to achieve this. Documentation as a code, Confluence / Zendesk, mutual integrations, automatic generation of documentation - all of this allows us to effectively provide detailed information about our services.

Major challenges :

  • In the world of Fintech you will be facing two areas at once - IT and finance. You will need to get acquainted with all the nuances, specifics and pitfalls to prove yourself as an expert.
  • We care about customers experience and strive to provide the highest level of service. That’s why one of the top tasks is to create and maintain a powerful knowledge base for our teams and clients.
  • Responsibilities :

  • update existing documentation in our Knowledge Base
  • create new instructions and documents by extracting information from developers
  • proofread and edit documents provided by developers and support teams
  • track changes in protocols of trading venues, inform corresponding teams
  • design scalable system of our Knowledge Base
  • provide technical overviews for marketing team
  • create texts and materials in English (we need texts in Russian quite rarely)
  • Main requirements

  • excellent written skills in English
  • a minimum of one-year experience in the IT industry in a similar position
  • demonstrated knowledge of technical-writing specifics (punctuation, formatting, stylistic and political correctness, etc.)
  • structural approach
  • willingness to take responsibility, result-oriented mindset
  • keen eye for details
  • well-developed soft skills and ability to work in a team
  • Nice to have

  • experience in using markup languages
  • knowledge of finance basics
  • Benefits & Perks

    Devexperts employees create the art of FinTech in comfortable working spaces, located in modern business centers around the world.

    Join our team in Porto and enjoy :

  • Flexible schedules
  • Possibility to work remotely
  • Paid vacation 22 days
  • Insurance coverage (for you and your children)
  • Partial reimbursement for fitness memberships
  • Meal vouchers provided
  • Snacks and beverages always available
  • Work spaces with modern equipment
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