18d ago


What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence.

We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949.

We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence.

We direct and coordinate the international activities conducted in these situations.

Role description

As a part of our HR strategy, we are looking for experienced and skilled HR Managers to be deployed in the field to support the teams delivering humanitarian aid & services to beneficiaries in our field delegations.

You will deliver consistent high quality HR services in a Delegation, in order to enable line managers and employees to adequately respond to operational challenges in the field.

You will ensure the proper implementation of the HR division’s strategy, objectives and policies on top of overseeing all aspects of Human Resources practices and processes on site.

In parallel, you will provide the appropriate level of up-stream communication with Regions and Services at the Headquarters on HR related matters.

As a HR Manager, you will promote organizational values and enable field operations with success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes, talent management, ongoing HR projects etc.

This role implies direct supervision of providers of HR Services within sites attached to the Delegation.

This function reports to :

  • Head of Delegation or Deputy Head of Delegation (hierarchical reporting)
  • HR Operations Division, in principle the Regional HR Partner (functional reporting at the Headquarters (HQ))
  • HR strategy

  • Develop and implement HR strategies and initiatives aligned with the overall HR Division / Organization strategy;
  • Develop and monitor overall HR strategies, systems, tactics and procedures across the Delegation and the Region with the HR Partner support (based in HQ).
  • HR Framework

  • Responsible for the establishment and development of the HR management framework of the Delegation in compliance with ICRC policies and legal obligations (in collaboration with Centre of Expertise in HQ);
  • Elaborate adequate application of local HR processes, policies and procedures within the Delegation;
  • Advise on the HR legal framework for consultancy contracts.
  • HR Operations

  • Responsible to set-up, adjust and update all aspects of the HR Organisational structure in the country / ies covered;
  • Supervise & monitor all Sourcing and Talent Acquisition, On-and Off-boarding activities in the country / ies covered;
  • Supervise and promote Career, Talent Management and Learning and Development activities ensuring coherence, consistency and respect of institutional policies;
  • Oversee and manage the performance appraisal process ; assist and guide colleagues within the Internal Assignment Planning procedure and process;
  • Have the overall responsibility for all aspects related to Employee Relations : bridge management and employee relations by addressing demands, grievances or other issues;
  • Support current and future operational needs through the development, engagement, motivation and preservation of human capital.
  • Support to Line Managers

  • Advise and guide Line Managers in the execution of their people management responsibilities.
  • Act as an Ambassador of Change towards Managers in the implementation of the ongoing global HR Transformation
  • Engage with Managers and Top Management to successfully influence them on key change initiatives
  • Supervision of other HR Service Providers

  • Supervise, guide and coach HR Teams in the execution of daily HR activities and provides training plans, up-skilling initiatives and advice in accordance with ICRC global norms and standards.
  • HR Projects

  • Implement ad-hoc HR projects and initiatives upon request from HR Operations Division in HQ
  • Propose such ad hoc projects on HR related matters to the delegation and HR Operations Division in HQ in accordance to needs and priorities
  • Desired profile and skills


  • Proven working experience of minimum 5 years as HR Manager or HR Executive or HR Generalist or HR Business Partner;
  • University diploma in HR with a minimum of a Bachelor degree, Master will be preferred;
  • Preferably experience / exposure in the humanitarian, development, cooperation, volunteering sector ;
  • Experience in the management of complex and diverse teams (mid to large size) with demonstrated track record in driving transformation and implementing change in complex and challenging situations ;
  • Significant previous experience working in an international environment (in an unstable environment would be a strong asset) and / or an international organization, successfully operating in a matrix organization ;
  • Very good command of English and French mandatory . Fluency in another ICRC working language used in the field such as Spanish, Arabic or Russian is a distinct asset;
  • Fully conversant with IT tools.
  • Skills

  • Strongly motivated by humanitarian work ;
  • Able to work under pressure in a potentially dangerous environment ;
  • Ability to develop the role with exemplary conduct and to represent the HR function in the field;
  • Ability to architect strategy along with strong but smooth leadership skills;
  • Ability to guide, support, delegate appropriately and provide developmental guidance to HR staff under her / his direct supervision;
  • People oriented and results driven

  • Ability to advise and actively support key stakeholders on all aspects of people management and development;
  • Strong ability to take decisions and work in autonomy is essential ;
  • Excellent active listening, negotiation and presentation skills;
  • Strong ability to build and effectively manage interpersonal relationships at all levels of an organization (internal clients and external stakeholders, including high ranking senior officials (Ministry of Labor, Ministry of Interior etc.);
  • Excellent flexibility and adaptability to diverse environments and cultures;
  • Cultural awareness and commitment to encourage diversity and inclusion in the workplace ;
  • Excellent communication skills ;
  • Ability to evolve with pragmatism and common sense ;
  • Strong analytical, decision making and organizational skills ability to handle multiple priorities in an autonomous manner;
  • In-depth knowledge of HR best practices ;
  • Demonstrate experience with Human Resources metrics ;
  • Knowledge of HR systems and databases.
  • Languages

  • English mandatory at a B2 level (according to the European framework of the reference for languages)
  • French mandatory at a B2 level (according to the European framework of the reference for languages)
  • Other language at a B2 level (according to the European framework of the reference for languages) such as : Spanish, Arabic or Russian would be an asset
  • Our operational & field constraints

  • In line with the principle of neutrality, the ICRC does not assign personnel to a country of which they are nationals
  • Candidates must be in good health and will have to do a medical check-up prior to departure in the field
  • Candidates must possess a driving licence (for manual transmission vehicles)
  • Candidates must be prepared to accept unaccompanied postings (i.e. no spouse, partner, children or dependents) for at least the first 24 months
  • What we offer

  • An opportunity to practice your profession in a fast paced humanitarian and multicultural environment
  • An unique opportunity to contribute and shape a major HR Transformation
  • Integration program
  • Competitive Rewards & Benefits, including access to further in-house and / or external training
  • Generous social benefits including pension plan, medical cover etc.
  • Minimum length of assignment : 18 months (6 months in some cases)
  • Apply
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