Career Opportunities at Airtel Nigeria
Lagos, Lagos, ng
6d ago
source : Ecadoo

Job Description Looking for a suitable candidate to fill the role of Retail Executive Shops HQ amp AES to develop and design Business Strategies and Processes to drive achievement of Retail KPIs in Owned shops and Airtel Express Shops AES To provide support Worktools Processes Human Capital Management amp Development Promotions Rewards Performance tracking and Team Management to the Regional Retail team with respect to Owned Shops and AES To drive Governance and adherence to quality standards policies and processes in Owned Shops and AES in alignment with the overall Retail Strategy of acquiring high value customers and delivery of exceptional customer service Key Requirements Good first degree from a reputable university a postgraduate degree would be an added advantage Minimum of 3 4 years work experience in monitoring and managing multiple retail outlets with a view to tracking and optimizing service delivery Ability to create the ideal ambiance for effective and efficient customer service In depth knowledge of Nigerian Retail distribution channel Excellent analytical communication and negotiation skill Advanced proficiency in Microsoft Office Ability to build strong internal and external working relationships High level customer orientation Role involves travel within Nigeria go to method of application raquo Business Solutions Manager

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