customer service representative
Resource Motion Nigeria
LAGOS, Lagos, Nigeria
6d ago
source : Fidanto

Manage large amounts of incoming calls br Generate sales leads br Identify and assess customers needs to achieve satisfaction br Build sustainable relationships and trust with customer accounts through open and interactive communication br Provide accurate valid and complete information by using the right methods tools br Meet personal customer service team sales targets and call handling quotas br Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution br Keep records of customer interactions process customer accounts and file documents br Follow communication procedures guidelines and policies br Take the extra mile to engage customers

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