Sensory, Consumer and Market Insights Researcher
International Flavors & Fragrances Inc
Lagos, Lagos, Nigeria
6d ago


We are IFF. We are the catalyst for discoveries that spark the senses and transform the everyday. International Flavors & Fragrances Inc.

is a leading innovator of sensorial experiences that move the world. At the heart of our company, we are fueled by a sense of discovery, constantly asking what if?

That passion for exploration drives us to co-create unique scents and tastes in fine fragrances and beauty, detergents and household goods, as well as beloved foods and beverages.

Our 7,300 team members globally take advantage of leading consumer insights, research and development, creative expertise, and customer intimacy to develop differentiated products.

Dreamers and doers, we work tirelessly to discover flavors and fragrances that inspire customers and delight consumers. We are fueled by our four corporate values of passion, creativity, expertise and empowerment.

It is the unique blend of these values that make us IFF. These qualities can be seen and felt throughout our amazing 129 year history and will continue to guide us as we explore our limitless possibilities and develop new-

to-world solutions that enhance the lives of millions around the globe.

Please view our careers video at IFF Career Video- Great things are happening here

The History of IFF : The History of IFF

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Job Description :

The Sensory, Consumer and Market Insights Researcher represents the voice of the consumer within IFF and help to drive regional sales by implementing research designs and effectively managing resources to ensure we create optimal products that not only people love, but customers buy.

IFF Flavors is looking for an enthusiastic researcher for the site in Lagos, Nigeria. The person in this position will report to the EAME Category Marketing and Sensory Consumer Insights Director.

He / she will drive and manage the generation of relevant sensory, consumer and market insights cross-category in Nigeria, Central and Western Africa :

  • In full alignment with IFF commercial and business development strategy
  • In coordination with the local Commercial and Technical teams
  • In coordination with the regional Marketing and Sensory & Consumer Insights teams.
  • Major responsibilities include :

  • Align priorities with the commercial and business development strategy.
  • Identify and implement the optimal insight generation approach / method to meet immediate needs linked to projects whilst anticipating and addressing future possible needs.
  • Generate sensory and consumer data :
  • Be at ease with discriminative and descriptive sensory methods,
  • Design quantitative consumer tests,
  • Conduct qualitative consumer research (from creating moderator guides to moderating focus groups and one-to-one); at ease with creative problem solving, projective techniques, ethnography,
  • Coordinate fieldwork with local partners and agencies.
  • Analyze consumer and sensory data; Translate effectively raw data into insights and actionable recommendations that guide the development of flavors or final products in various categories.
  • Present findings to internal stakeholders and customers to showcase consumer understanding in the flavors developed.
  • Lead sensory training.
  • Essential :
  • Master in Sensory Science, Psychology, Marketing or related area
  • Learning agility and drive for results, creativity and problem solving
  • Effective team player
  • Excellent written and verbal communication skills in English and ideally French. Local language is a plus
  • Leads by influencing others, is able to ensure most relevant support is provided despite continuous changes, time or business pressure,
  • Works autonomously on given tasks with minimal reviews by manager,
  • Business knowledge and understanding,
  • Be at east with Sensory and Consumer research methodologies : training in qualitative research methods, sensory tools and statistical programs such as Excel stat
  • Preferred :

    Advanced skills in psychology

    Required Experience :

    Minimum experience of 5 years in sensory, consumer and market insights related fields

    Years Of Experience : 5+ Years

    Level of Education : Master’s Degree

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