E-Commerce Account Manager
Nigeria - Home Based, Nigeria, Nigeria
6d ago

Job Description

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April 1994.

In this role, you have the opportunity to

Join leading business group in Philips Domestic Appliance who aim to turn houses into homes and enable healthier and happier lives at home through innovation while advancing your career in a dynamic, fast pace and innovative company.

You are responsible for

  • Tracking of the commercial performance of client’s accounts, including invoicing, team efficiency and customer satisfaction;
  • Exploring and utilizing insights from the customer Supply Chains to highlight opportunities, risks, and demands;
  • Liaising with trade and optimization teams to share knowledge and strategy;
  • Forecasting and tracking of KPI’s, i.e., expected revenue, resource requirements, annual forecasts;
  • Actively working on the promotion and sales of new products / concepts;
  • Keeping abreast on market conditions to price and service the client’s products competitively;
  • Networking with clients to develop strong revenue streams and new contacts to be utilized across the company;
  • Managing client expectations, ensuring that customer service is at the forefront of all activities;
  • Continuously evaluating how new packaging solutions perform and ensuring that they meet the requirements and demands;
  • You are a part of

    The DA Africa Sales Organization, which forms part of the META (Middle East Turkey and Africa). You will report to E-Commerce Africa Lead, which is based in Johannesburg, South Africa.

    To succeed in this role, you’ll need a customer-first attitude and the following

  • Proven and successful previous experience as an Account Manager (or equivalent);
  • Strong online / digital experience understanding of and previous experience in E-Commerce and Digital Marketing;
  • Brilliant communication skills, feeling comfortable speaking to organizational levels from procurement teams to CEO’s;
  • Strong commercial awareness;
  • Technological proficiencies across languages such as HTML, JavaScript, Flash, DevOps and Agile;
  • Highly experienced commercial negotiation professional;
  • Ability to travel frequently to customer base SA / ROA;
  • Team Player, Driven, Motivated, Entrepreneurial with able to work independently

    In return, we offer you

    The unique combination of a critical and challenging role and a creative and empowering environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips Domestic Appliances on a daily basis.

    Why should you join Domestic Appliances?

    Philips’ Domestic Appliances purpose is simple yet powerful : helping people to turn their houses into homes. Through meaningful innovation, we improve the lives of people, helping them to lead healthier and happier lives every day.

    We have incredible products, solutions and strong market foundations. As a leading player in domestic appliances, we offer sustainable products across kitchen appliances, coffee, air, garment and home care.

    The successful product ranges include the renowned Airfryer, Espresso Machine with LatteGo, the Perfect Care Elite steam generator, Air Purifier and SpeedPro Max vacuum cleaner.

    We are also known as Walita, Preethi, Saeco and Gaggia.

    In Philips Domestic Appliances we work with contagious positivism. We believe that inclusion comes before diversity and all voices are heard.

    When you join our closely-connected and diverse team, you'll be joining a global family. Like all families, we grow together and support each other.

    In our drive for digital transformation success, we partner to grow and deliver. We celebrate our wins together.

    Our company is headquartered in The Netherlands, and has innovation, manufacturing, and commercial centers across the globe, with presence in over 100 countries.

    We employ approximately 7,000 talented individuals who bring innovation to customers and consumers.

    Our goal is for you to grow every day, and to support you to become the very best version of yourself. We are committed to providing the highest levels of consumer satisfaction, underpinned by our quality approach.

    We make conscious choices caring for people’s homes and our planet. We grow responsibly and sustainably.

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