Business Process Analyst
Dangote Cement
Lagos, Lagos, NG
3d ago

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Description

Major Responsibility : Management of software applications within the business.

Duties and Tasks :

  • Direct the requirements development for applying technology to satisfy business needs.
  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details
  • Work with functional leads (Operations, Sales & Marketing, and Corporate Services) to transform and develop new requirements across the enterprise including design and implementation.
  • Interface with staff developing strategy as technical advisor for new functionality across application exchange, releases, and upgrades
  • Interface with vendor partners and design optimal solutions
  • Develop, maintain and perform processes to continuously monitor data quality and integrity in platform applications
  • Document changes to the design and implementation of enterprise wide applications
  • Create and maintain workflows, approval processes, and validation rules based on internal stakeholder requirements
  • Manage ongoing support requests and administrative needs
  • Create training materials and documentation for application users and train new end users on other related applications
  • Work with functional leads to transform and develop new requirements into applications, design and implementation
  • Requirements

    EDUCATION AND / OR EXPERIENCE :

  • Typically requires a bachelor’s degree in Information Technology Management or related discipline or equivalent and 5 to 9 years of direct experience.
  • Experience using enterprise-wide requirements definition and management systems and methodologies.
  • Knowledge of all phases of software development including requirements analysis, design, coding, testing (integration, user, and performance), debugging, implementation, and support.
  • CBAP or any other business process / analysis qualifications is a plus
  • SKILLS :

  • Must have a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Ability to apply general organizational knowledge of the business and systems processes in problem analysis is required.
  • Ability to lead and negotiate business solutions that balance technical capability, cost, and time, against business need is required.

  • Must exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems.
  • Ability to successfully engage in multiple initiatives simultaneously is required.
  • Benefits

  • Private Health Insurance
  • Pension Plan
  • Training & Development
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