Office Services Coordinator
ITA Group
ITA Corporate Headquarters, West Des Moines, IA, US
2d ago


The Office Services Coordinator assists in the transportation cycle of outbound and third party shipments and distributes internal and external mail, UPS, Federal Express courier and LTL shipments.

The Office Service Coordinator is responsible for ensuring supplies, stock, materials, packages, and / or products are processed through the various delivery services efficiently and safely.

The Office Services Coordinator a supports office facilities maintenance including the supply and resupply of office materials for the company, vending and coffee within the company, coordination of cleaning and maintenance within the building, and the safety and physical security of the building.


  • High school diploma (or GED); Associate degree preferred.
  • One to three years customer service experience in a service-related industry.
  • One to three years of experience in logistics of shipping products domestic and global preferred.
  • Strong Computer skills including with MS Windows, MS Office (Word, Excel, and PowerPoint).
  • Strong working knowledge of mail machines, UPS computer and Federal Express software.
  • Understanding of postal, UPS and Federal Express regulations preferred.
  • Strong organizational and time management skills.
  • Strong interpersonal skills, ability to interact with others in a team situation.
  • Ability to analyze, problem solve and recognize process improvement opportunities.
  • Ability to do occasional heavy lifting up to 50 pounds.
  • Ability to understand both internal and external client needs and how these needs relate to overall customer satisfaction.
  • Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
  • Ability to work the time necessary to complete projects and / or meet deadlines.
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