Business Relationship Officers at Unified Payment Services Limited (UP...
Unified Payment Services Limited
6d ago
source : BetaJob

Job Details

Job Title : Business Relationship Officer


  • Win new businesses from clients and manage relationship with clients to grow the existing business
  • Resolve or treat customer’s issues / requests promptly.
  • Work with head of business unit to develop / upsell existing business to clients, and identify and pursue new business opportunities for Unified Products and services
  • Collation of tasks from internal and external Call Notes / Meetings
  • Follow up to deliver on commitments made to clients at meetings, using Call Notes as a guide
  • Ensure timely resolution of clients’ complaints / requests
  • Manage efficient receivable circle with clients
  • Provide clients with required reports on timely basis
  • Work with project office on delivery of business enabling projects
  • Manage a team of merchants support officers
  • Qualification

  • Minimum of 2nd class upper in Social Sciences
  • Experience : Not more than 4 years post NYSC experience
  • Skill / Competencies

  • Excellent oral and written communication skills
  • Strong inter-personal skills
  • Good teamwork player
  • Good sales and negotiation skills
  • Good analytical skills
  • Strong attention to details
  • Presentation skills
  • Knowledge :

  • Technical knowledge in selling service oriented products / solution
  • Very good knowledge of Payments industry
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