CUSTOMER CARE REPRESENTATIVE
CRINOX INC
Lagos, Nigeria
12d ago

Crinox Inc, is a system integration company of choice providing professional and high quality ICT solutions services to our esteemed clients.

We are currently recruiting suitable an qualified candidates for the position bellow:

Job title :  Customer Care Representative

Job location: Lagos State, Nigeria

Job description:

  • Communicating with clients and customers about their experiences with a product or service
  • Providing advice on purchasing products or services
  • Answering client or customer questions about properly using or accessing a product or service
  • Taking or processing orders for a product or service
  • Listening to customer or client complaints or concerns and working to resolve their issues

Key Requirements :

  • OND/HND /BSC Degree in any discipline from a reputable university. Relevant certification in customer relationship management would be an added advantage
  • Minimum of 6 months to 1 year experience in customer service
  • knowledge of customer service principles and practices
  • knowledge of relevant computer applications
  • knowledge of social media platforms
  • knowledge of administrative procedures
  • numeric, oral and written language applications

Key competencies:

  • interpersonal skills
  • communication skills - verbal and written
  • listening skills
  • problem analysis and problem-solving
  • attention to detail and accuracy
  • data collection and ordering
  • customer service orientation
  • adaptability
  • initiative
  • stress tolerance

Method of Application: Applicants should forward their C. V to crinoxinc@gmail.com

Note : Only shortlisted candidates would be contacted.

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