Dynamics 365 Customer Engagement Solutions Architect (Relocate To Malta / Consulting / Big 4)
Black Pen Recruitment
Lagos, Nigeria
5d ago
source : Fuzu


In-depth knowledge of all modules of Dynamics 365 CE, including appropriate Architect level certifications. Relevant experience on various earlier versions of Dynamics CRM like, 2016, 2015, 2013, 2011, CRM 4.0 etc.

Strong implementation experience with Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI, RPA etc.

including appropriate Architect level certification.

Broad understanding of software development lifecycle, Development management, Release management, Data migration, cut-over planning and Go-Live support

Exposure in Cloud Storage Services (Azure SQL, Blob storage etc.)

Experience with Azure Platform and Integration Services including LogicApps, Functions, Azure Service Bus etc.

Experience working with offshore development teams

Experience of Agile Methodology

Certification in TOGAF or Zachman Framework would be beneficial

Knowledge of other Marketing products are desirable Click Dimension or Adobe Marketing Cloud, D365 for Marketing etc.

Graduate from a recognized University with majors in computational (Computer Science, Information Technology etc.) discipline

Experience and Background

Minimum of 15+ yrs of proven experience in implementing End-To-End Large scale solutions involving Dynamics CE(CRM)

  • Should have architected, designed and implemented at least 7-8 full scale industry solutions using Dynamics CE (CRM), Integrations, Power Platform;
  • Strong understanding of industry domains like Banking, Finance, Healthcare, Insurance, Telecom, Manufacturing etc.

    Ability to architect solutions that involve multi-region implementations

    Strong technical leadership for engagements and ability to present to the C-Suite stakeholders.

    Ability to architect and design Digital Transformation programs involving multiple technologies

    Strong pre-sales experience / expertise with thought leadership on Solution offerings

    Excellent presentation and demonstration skills, ability to influence and ease decision making for Senior Technical Executives of clients (CTO, Digital Transformation Officers etc.)

    Ability to handle distributed large teams and deliver quality solutions


    The Solution Architect will lead the delivery of our Microsoft Dynamics 365 solutions

    Be a champion / SME (Subject Matter Expert) for both technical and functional solutions across the Microsoft platform, driving the adoption of new features and technology

    Possess strong understanding of Dynamics 365 & power platform stack and stay relevant with new features

    Lead technical forums and communities to share knowledge with wider group

    Design and development of domain specific implementations; Influence usage of out of the box Dynamics 365 functionality, giving us a competitive advantage

    Identify skilling opportunities and define training needs within the team; Coach other team members and help in reducing skills gaps

    Identify opportunities and work for industry specific Solution Offerings that will be market differentiator for the company

    Meet and exceed customer expectations on business knowledge, skills and behaviour.

    Identify business / project risk and mitigate or communicate as necessary.

    Ensure progress updates are communicated to relevant parties both formally and informally.

    Identify practice development activities and help in defining how these will be delivered.

    Carry out additional duties as may occur from time to time as instructed and agreed by Directors.

    In all activities, ensure timely completion of internal processes and mandatory training.

    Represent the company in a professional and positive manner at all times.

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