Office Receptionist
Inspire Polytechnic
Lagos, Nigeria
1d ago
source : Fuzu

Requirements

  • Interested candidates should possess an OND / HND qualification with 2 - 3 years relevant work experience.
  • Candidate able to manage the admission of the Vocational school
  • Experience in Telecalling Marketing activies for Admission
  • Candidate Resident should reside near to Yaba.
  • Responsibilities

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow-up on all customer request promptly.
  • Maintain broad knowledge of all company products, services, and promotions.
  • Identify and implement new process plans to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide outstanding and exceptional customer service.
  • Greet and address customers in a friendly and respectful way.
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