Customer Retention/Quality Control Officer
Ascentech Services Limited
Lagos, NG
2d ago
source : Ngcareers Ltd

Job Details

Ascentech Services Limited - Our client in the ISP Industry is recruiting suitably qualified candidates to fill the position below :

  • Build relationships with clients / prospects for business growth
  • Generate new clients to achieve and drive sales
  • Placing engagement and retention calls to our local customer base to provide support.
  • Troubleshooting and resolving customers’ problems with our product by determining the cause of the problem, then selecting and explaining the best solution
  • Understand prospect needs and customize existing business programs to meet their needs
  • Escalating and resolving areas of concern as raised by clients.
  • Maintain up-to-date knowledge about company products and services
  • Job Requirements

    Min Required Experience :

    Min Qualification :

    Bachelor's Degree / HND

    Desired Courses : Not Specified

    Other Requirements :

  • B.Sc / M.Sc holders
  • 3-years working experience as Customer Retention / Quality Control Officer with tracking record in an ISP Industry
  • Solid team player who thrives on working in a fast paced environment
  • Must have flair for marketing and sales experience
  • Strong interpersonal skills.
  • 16th December, 2019.

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