Dispatcher - Totality Work Ventures
Totality Work Ventures
Lagos
1d ago
source : BetaJob

Job Description

  • We are currently recruiting for a professional and reliable Dispatcher to act as our company‚Äôs first point of contact for emergency and non-emergency calls.
  • In this position, you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing field units.
  • Responsibilities

  • Answer emergency and non-emergency calls and document important information.
  • Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
  • Operate and manage a multi-line telephone console system.
  • Requirements

  • A minimum of 2 years of experience in a similar role.
  • Strong knowledge of emergency processes and procedures.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office with proven experience in data entry.
  • Ability to work well under pressure.
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