Commercial Sales Executive
Workforce Group
Lagos, Nigeria
4d ago
source : Fuzu

Workforce Group - Our client is a foremost logistic company in Nigeria, a licensed customs agency engaged in the timely clearance, forwarding air & sea cargoes, haulage, and warehousing.

They are recruiting suitable candidates to fill the position below :

Job Title : Commercial Sales Executive

Job Objective

  • To oversee the general activities and drive commercial development of the branch while supporting all undertakings of the business units and support functions in and around the region.
  • Job Specification

  • Educational Qualification : HND or B.Sc in any field.
  • Professional Qualification : Ideal but not mandatory.
  • Work Experience : Minimum of 5 years’ relevant work experience as a sales personnel in the logistic industry.
  • Technical Competencies :

  • Proficiency in Import / Export procedure
  • Good knowledge of Customs practices and tariff classification
  • Good understanding of INCOTERMS
  • Basic ICT and applications skill
  • Comprehension of governments agencies procedures
  • Managerial Competencies :

  • Excellent administrative knowledge
  • Pro-activeness and alertness
  • Creativity
  • Problem analysing and solving skill.
  • Ability to multitask.
  • Process involvement
  • Behavioral Competencies :

  • Good leadership and motivational skill
  • Good verbal and written communication skill
  • High integrity level
  • Customer orientation
  • Attention to details.
  • Ability to perform well under pressure and adaptive to change.
  • Strong organisational skills, confident, empathetic, and approachable.
  • Main Accountabilities

    Operational Responsibilities :

  • Support the organisation’s business units and network offices.
  • Ensure that key account activities for A & B customers are aligned with the agreed KPIs (reports sent on time and to quality by Operations).
  • Win, retain and develop strategic customers.
  • Plan and manage accounts.
  • Gather customers and market information to update business units on product and current trends.
  • Manage relationship with key customers as customer point of contact at country level.
  • Create and execute trade lane and sector focus commercial strategies for the company based on the USPs (Unique Selling Propositions) and core competencies of the organization.
  • Explore opportunities with existing customers for Upsell to increase the company’s share of wallet with customer and Cross sell to increase engagement with customers.
  • Ensure all the business units work in a synchronised way rather than in isolation to ensure seamless service delivery to customers when more than one BU is involved on a project.
  • Drive joint customer meetings with Strategic A & B customers to ensure the company’s moves from a transactional level provider to a strategic level provider to the customer.
  • Ensure that all overseas and local RFI / RFP / RFQ are sent on time by Pricing & Invoicing, and that Pricing & Invoicing gets the required support from respective BUs to put the pricing together.
  • Customer implementation to ensure proper operational handover and implementation to meet customer’s expectations (SLA’s & SOPs).
  • Ensure recovery of profit share from origin stations on shipments.
  • Coordinate with the Business Development team & Operations on customer enquiries, business reviews & account planning.
  • Work collaboratively with network partners other overseas offices and actively engage in sales lead generation process (incoming and outgoing) for business growth.
  • Support Finance in control of credit and collections.
  • Ensure recovery of profit share from origin stations on shipments.
  • Strategic Responsibilities :

  • Support Organization and the Business Development team in their commercial endeavor to gain new customers, service existing customers and grow business to achieve set budgets and targets.
  • Liaison with external Stakeholders.
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