Head of Provider Partnerships
Snaphunt
Lagos, Nigeria
3d ago

The Offer

  • Join a market leader within Pharmaceutical & Biotech
  • Work alongside & learn from best in class talent
  • A role that offers a breadth of learning opportunities
  • The Job

    You will be responsible for :

  • Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
  • Partnering with the sales team to ensure that new customers are onboarded successfully.
  • Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
  • Ensuring a high level of customer renewals.
  • Building strong product expertise and providing training & ongoing support as required.
  • Providing feedback and advocacy on customer pain-points to internal teams.
  • Identifying opportunities for new business development through following up on leads and conducting research on target clients.
  • New business generation by meeting potential clients to understand needs and providing relevant solutions.
  • Managing the sales process to close new business opportunities.
  • Building strong relationships with the existing portfolio of clients.
  • Meeting and exceeding weekly and monthly activity and revenue targets.
  • The Profile

  • You have at least 3 years experience within a B2B sales / account management, Customer Success or Project Management role, ideally within the Pharmaceutical & Biotech industry.
  • Experience within Startup Experience would be a strong advantage.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong networker & relationship builder
  • You are highly goal driven and work well in fast paced environments
  • You are a self-starter and demonstrate a high level of resilience
  • The Employer

    Our Client is an online Pharmacy and healthcare Platform providing access to medicines and healthcare solutions.

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