Location : Lagos
Compensation : NGN 150,000.00 monthly net salary plus other benefit
Our client is an exquisite Restaurant in the heart of Victoria Island.
The Company is seeking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly.
The supervisor would be responsible for overseeing the activities of all restaurant staff, expediting customers orders as needed, and maintaining good working relationships with suppliers.
S / He should also be able to identify ways to decrease the restaurants operational costs.
Our ideal candidate should be able to exercise effective management skills and take necessary disciplinary actions to address poor staff performance.
Ultimately, the individual is to possess exceptional customer service and ensure that customers have a pleasant restaurant experience.
Key Responsibilities :
Screening, interviewing, hiring, and training restaurant staff.
Managing restaurant staffs work schedules.
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
Checking in on dining customers to enquire about food quality and service.
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
Monitoring the restaurant’s cash flow and settling outstanding bills.
Reviewing customer surveys to develop and implement ways to improve customer service.
Resolving customer complaints in a professional manner.
Bachelors degree in business administration or hospitality is advantageous.
Proven experience working as a supervisor in the hospitality industry.
Ability to work in a fast-paced environment.
Ability to stand for extended periods.
Strong management skills.
Excellent organizational skills.
Effective communication skills.
Exceptional customer service skills.
NGN 150,000.00 monthly net salary plus other benefit
Bachelor's degree in business administration or hospitality is advantageous. · Proven experience working as a supervisor in the hospitality industry.
Ability to work in a fast-paced environment. · Ability to stand for extended periods. · Strong management skills. · Excellent organizational skills.
Effective communication skills. · Exceptional customer service skills.