IT Manager
Lumos
Lagos
6d ago
source : myJobmag
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    Lumos offers clean and affordable solar power to a market of 1.3 billion potential customers who live off the electricity , cellphones, fans, computers, TVs and other small electronic devices (all at once, every day).

    By offering Solar Power as a Service, Lumos offers homes and small businesses a simple and affordable way to pay for electricity in small installments using their mobile phones

    Description : JOB PURPOSE

    JOB PURPOSE

    As businesses are increasingly reliant on technology, the role of an IT manager is crucial to business continuity and success.

    The IT Manager will be advising the company on IT solutions that will best help it grow and perform more efficiently. Part of this will include outlining the most effective resources and projects through design, development to completion.

    The position holder will be responsible for managing Business Support systems like CRM, Billing systems, Service Delivery Platform, Contact Centre Technology etc.

    Also might be required to work in an outsourced environment with deliveries through Strategic Partners.S / he will be expected to provide solutions to complex IT issues and be able to act both independently or closely with the Director of IT.

    Key for this role is ensuring projects are completed on time and to budget.The IT manager will be directly managing the local IT staff in Nigeria across all locations and will be responsible for their daily operations, project deliverable and task management

    JOB RESPONSIBILITIES : Technology Absorption

    Technology Absorption

    Scan technology horizon and track emerging standards and trendsAdopt future proof technologyAlignment of systems to business strategyContinuously engage with Business & Technology experts on emerging technologies, understand and exploit incorporation into existing infrastructureEnsure integration of various solutions with IT & Network systems

    Operational Responsibilities :

    Value creation and IT support to departments and teamsPlanning, coordination, evaluation and full management of project(s) for optimal delivery of business objectivesAgreeing costs, timescales and standards to be met and monitoring these throughout the projectKeeping management and company’s department updated on progress

    REQUIRED TECHNICAL SKILLS :

    Familiar with PBX, IP telephony, callcenter management - MUSTExcellent PC hardware hands-on experience - MUSTAbility to perform hands-

    on labor from time to time (wiring etc) - MUSTFamiliarity with common windows operating systems (7,8,10, 2012) - MUSTFamiliarity with common Linux operating systems (Ubuntu, Debian, Redhat) -

    MUSTHands-on experience with MS Active directory, client and server sides - MUSTHands-on experience with Cisco routers and switches -

    MUSTFamiliarity with online helpdesk systems - MUSTFamiliarity with project management systems - MUSTExcellent knowledge and experience with Google Apps, including account administration, directory sync services and advanced troubleshooting- Advantage

    REQUIRED PERSONAL SKILLS

    Excellent organizational skillsStrong leadership and decision-making skillsExcellent analytical and problem solving skillsUnderstanding of complex information and requirementsGood prioritization skills and be flexible enough to adapt plansGreat IT skills combined with a good head for businessAbility to explain complex systems in simple termsAn ability to work to tight deadlines and within constraintsQuick learner, able to follow and execute project plans.

    QUALIFICATIONS

  • Bachelor's or master's degree in a computer field.Some IT managers can be hired with only an associate degree and ample work experience;
  • however, a bachelor's degree in computer science, MIS or a similar computer-oriented major is generally a minimum requirement for an IT management position.

    Coursework for either degree can include computer engineering, programming, networking, mathematics or database management.

    Five or more (recent) years of IT hands-on work experience

    Method of Application

    Interested and qualified? Send in your application by clicking the Apply button below

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