Business Travel Consultant
Bon Voyage Travel
Victoria Island, Lagos, Nigeria
17d ago

Description

This position will handle business travel request made by clients.

DUTIES

  • Dealing with enquires via telephone or email
  • Attending to reservation, ticketing reissues and refund requests. Domestic and International travel requests
  • Advise corporate clients on international visas needed / cancellation / change fees.
  • Develop on going professional relationships with corporate clients.
  • Managing client issues.
  • Preparing quotes and distribution of travel itinerary.
  • KNOWLEDGE AND SKILLS

  • Strong GDS skills (preferably Galileo) Reissues refund processing and complex bookings.
  • Business Travel background
  • Good computer and Internet skills.
  • Geographical and Industry awareness
  • Ability to digest information from the internet and GDS system.
  • Strong relational and communication skills.
  • Strong oral, writing, negotiation and networking skills
  • Good interpersonal skills and telephone manner.
  • Be able to gain customer trust and close bookings immediately.
  • Accurate administration skills to ensure 100% accuracy on customer booking.
  • Stress management.
  • Being detailed orientated
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