Call Centre Executive (Igbo & Yoruba) - Ascentech Services
Ascentech Services Limited
Lagos
6d ago
source : BetaJob

Job Description

  • Place and receive calls from customers
  • Ensure timely resolution of customer challenges regarding products / services
  • Resolve customer complaints in a calm and professional manner
  • Maintain professional demeanour in the resolution of issues at all times
  • Requirements

  • B.Sc. / HND in any discipline
  • A minimum of one year experience in a call centre set-up
  • Must be fluent in speaking Pidgin
  • Experience in receiving and making inbound & outbound calls to customers.
  • Adept listening skills
  • Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
  • Great Verbal and written communication skills.
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