Sales Account Manager
IpNX Nigeria Limited
lagos, NG
6d ago
source : Mrjobsnaija

IpNX Nigeria Limited's job vacancy, Career and Recruitment

Job title : Sales Account Manager jobs in Lagos Job Location : Lagos Deadline : June 30, 2022

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  • Sub-department : Business Development Position level :

    Location : Western Region Geographic scope : Ikeja / Apapa / VI / Lekki

    Reports to : Territory Manager

    Direct Reports : Critical relationships : Division Head, Billing team, Service & Support team, Account Management teams, Customer Care team and potential Clients.

    Overall job purpose : The Account Manager is responsible for protecting revenue, securing new revenue within ipNXs existing clients portfolio of as well as seeking / hunting out new clients & businesses within the assigned territory.

    The role ensures an excellent client experience at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.

    KEY RESULT AREAS

  • Achieve set revenue growth.
  • Achieve sales targets by developing new business with existing and potential clients within the territory.
  • Good performance defined : Agreed revenue targets are met within defined timeframes.
  • Ensure contracts are put in place for customers.
  • Take solutions and consultative sell approach to ensure clients needs are accurately met.
  • Good performance defined : A structured plan created and followed through to the achievement of targets.
  • Create and implement a structured plan to achieve set targets.
  • Undertake cold calling, ensuring that the number of calls meets call targets as set by management.
  • Good performance defined : Call targets met.
  • Schedule and attend client meetings, ensuring that number of meetings meets targets as set by management.
  • Participate in sales campaigns to drive revenue and increase product growth.
  • Good performance defined : Attendance at industry related meetings / events and / or seminars.
  • Weighting : 70%
  • Grow product sales.
  • Actively and successfully manage the sales process : lead generation; credentials pitch; asking questions; solution pitch;
  • negotiation; close; handover to the account management team.

  • Work with product managers to prepare proposals and detailed costings and prepare contract documents for review.
  • Develop new business relationships.
  • Present effective and professional presentations on ipNX products and services.
  • Manage and maintain a pipeline and ensure all sales administration is kept current at all times using Sales Tracker software.
  • Good performance defined : Sales Tracker is 100% up to date and accurate at all times.
  • Develop, maintain and apply a high-level knowledge of ipNXs portfolio of products and services.
  • Good performance defined : Accurate and current knowledge of ipNXs products and services.
  • Report on sales, activity, and performance.
  • Ensure activities comply with legal and ethical standards as well as ipNX policies.
  • Actively monitor market trends through personal contact with clients and industry associated meetings / events and seminars.
  • Provide feedback to Head of Division.

    2. Delivers an outstanding client experience

  • Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
  • Good performance defined : All clients are transitioned smoothly to the relevant account team.
  • Weighting : 15%
  • Proactive and responsive to clients and prospective clients.
  • Deliver an outstanding sales process and sales support to clients.
  • Proactively develop and improve processes to service clients.
  • Transition new clients smoothly and successfully to the account management team at all times.
  • Determine an efficient communication procedure to alerting account management teams of issues that impact client delivery or service.
  • 3. Works in collaboration with the team, developing good working relationships

  • Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
  • Good performance defined : Fosters good teamwork. Strength of working relationship with the team. Works in a collaborative way with the team.
  • Increased understanding of clients and their requirements and what makes our service valuable.

  • Weighting : 10%
  • Contributes to healthy competition within the business development team.
  • Ensure successful communication / works with all areas of the business.
  • Develop strong relationships with clients and fellow ipNX employees.
  • Accurate transfer of information from the prospect / client to the account management team.
  • 4. Ensures compliance with ipNX values, policies , and standards, and ensures compliance will all local statutory requirements

  • Complies with all local legislative requirements.
  • Good performance defined : Understands and complies with all company requirements. Can be relied upon to act respectfully and ethically.
  • Weighting : 5%
  • Adheres to company policies and procedures and the corporate Code of Conduct.
  • Ensures personal adherence to workplace health and safety requirements and either address or brings to managements attention when others are in breach of these requirements.
  • Acts in an ethical way when dealing with company assets and other people.
  • JOB SPECIFICATION
  • Position title : Account Manager
  • Education : B.SC Marketing / Sales / related disciplines
  • Technical Skills : Experience in a b2b sales environment; consistent track record of success in achieving and succeeding sales targets;
  • proven ability in targeting new business opportunities; a confident negotiator with proven ability to close the deal; a positive and determined approach to researching and analyzing new business opportunities.

  • Industry experience : Knowledge of the market, competitor behavior, and strategy.
  • Management skills : N / A
  • Personal qualities : Ability to generate ideas and solutions; self-motivated and results driven; excellent relationship management skills;
  • team player; innovative; a genuine interest in news and current affairs; excellent organizational and time management skills;
  • attention to detail and ability to work under pressure. Proactive determined business hunter.

  • Technology skills : Good Microsoft office suite competence, CRM competence
  • Language skills : Fluent English
  • Communication skills : Exemplary communication skills both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.
  • Sales / Retail / Business Development jobs in Nigeria *Sales / Retail / Business Development jobs in Lagos *Sales Account Manager in Lagos
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