Customer Service Representative - Maximus Global
Maximus Global Consult
Ikeja
1d ago
source : BetaJob

Job Details

Manage large amounts of incoming calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods / tools

Meet personal / customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

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  • Company Description

    At Maximus Global Consult., our vision is to be able to efficiently and effectively distribute goods and services to customers in other to meet customer needs.

    Our mission is to deepen the connections with our customers who matter most with unique, personalized products and services.

    Our brands share a common vision of making the customers happy.Together, we are maximus Global Consult.

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