Location : Ikeja / Lekki - Lagos
As a Travel Counselor your duties will be :
Work with the Experienced Travel Counselor to coordinate and manage the activities of the Instructors
Manage communication with clients and students
Act as direct contact for the instructors as regards needs and challenges
Communicate with clients based on needs and departmental process
Escalate issues timely to Travel Counselor and Business Team leads
Track service delivery milestone and report same to clients
Research on new trends, schools and immigration policies
Research on new and existing destination countries
Setup an online shared database and update it regularly
Ensure all documentation is done and onboarding of new client is completed
Maintain relationship with existing clients and prospects
Other tasks as directed by the business team lead.
Candidates should be detail-oriented and willing to learn on the job
Candidates must have skills such as confidentiality, problem solving, and being able to work under pressure
Candidates must have computer competences.
Salary : N30,000.00 / month.