Customer Service Trainer at Akin-Kunbi Nigeria Limited
Akin-Kunbi Nigeria Limited
Lagos
1d ago
source : BetaJob

Job Description

  • We are looking to hire a Customer Service Trainer to educate our support, sales and customer service teams by conducting seminars and interactive courses.
  • Your responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires.
  • If you’re familiar with teaching soft skills like negotiation and problem-solving, we’d like to meet you.

  • Ultimately, you will make sure our customer service representatives develop their skills and successfully address clients’ needs.
  • Requirements

  • Working experience as a Customer Service Trainer or similar role
  • Experience in sales or customer service positions is a plus
  • Familiarity with interactive learning activities
  • Excellent communication and presentation skills
  • BSc degree or HND in Education, Human Resources or relevant field
  • Additional certification in training is a plus.
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