Our Client is an American multinational online transportation technology company headquartered in San Francisco, California.
They now have a vacancy for an Expert for their Lagos Operations.
The ideal candidate has highly refined people skills, and an extensive understanding of what is required to run a high-pace retail or hospitality-
style operation. You will work closely with the wider global team to make continuous process improvements to enhance the end-
to-end experience for visitors to the Lagos Hub as well as your team.
Initiate partnerships through ongoing top-level communication and sales strategy
Deliver outstanding, on-brand, support for our partners
Walk partners through our app and how to use it in the most efficient way possible
Upload and access menu's and photo's for the app
Manage and execute processes and tools for growing the business
Work with the Operations team to deliver maximum value to our partners
Strong customer support background with a passion for building a cohesive team
Excellent communication skills and ability to interact with internal and external partners
Empathy and dispute resolution skills from experience in high-pressure / fast-paced situations
Be a problem solver at heart with a genuine desire to achieve the best outcome
Ability to adapt and thrive in an environment of high growth and continual change
Retail, service team, telco or other customer support experience is strongly preferred
Do Not Apply if you Do Not meet the requirement