Expert
Edge Recruiter Nigeria Ltd.
Lagos
2 months ago

Our Client is an American multinational online transportation technology company headquartered in San Francisco, California.

They now have a vacancy for an Expert for their Lagos Operations.

Role Focus

The ideal candidate has highly refined people skills, and an extensive understanding of what is required to run a high-pace retail or hospitality-

style operation. You will work closely with the wider global team to make continuous process improvements to enhance the end-

to-end experience for visitors to the Lagos Hub as well as your team.

Key Responsibilities

  • Initiate partnerships through ongoing top-level communication and sales strategy
  • Deliver outstanding, on-brand, support for our partners
  • Walk partners through our app and how to use it in the most efficient way possible
  • Upload and access menu's and photo's for the app
  • Manage and execute processes and tools for growing the business
  • Work with the Operations team to deliver maximum value to our partners
  • Key Requirements

  • Strong customer support background with a passion for building a cohesive team
  • Excellent communication skills and ability to interact with internal and external partners
  • Empathy and dispute resolution skills from experience in high-pressure / fast-paced situations
  • Be a problem solver at heart with a genuine desire to achieve the best outcome
  • Ability to adapt and thrive in an environment of high growth and continual change
  • Retail, service team, telco or other customer support experience is strongly preferred
  • Do Not Apply if you Do Not meet the requirement

    Apply
    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form