Front Desk / Customer Service Officer - Clove Galleria
Clove Galleria
Lagos
3d ago
source : BetaJob

Job Descriptions

  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages.
  • Monitor, organize and forward emails.
  • Maintain records and files.
  • Oversee the office budget.
  • Requirements

  • High school diploma or relevant qualification.
  • A minimum of 2 years’ proven experience in a similar role.
  • Good understanding of office administration and basic bookkeeping practices.
  • Superb written and verbal communication skills.
  • Excellent organizational and multi-tasking abilities.
  • Strong knowledge of MS Office programs.
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