FSDH AM - Relationship Officer -HNI Sales
Lagos, Lagos, Nigeria
4d ago

Role Objective :

The Position Holder will be responsible for growin g and maintaining the HNI client base by integrating and coordinating all activities targeted at achieving the Long-term Sales and Marketing plans of the company.

  • The Position Holder will a ctively contribute to th e development and implementation of strategies and product development geared towards the growth of the HNI client base of the company .
  • Duties & Responsibilities :

    I dentify and develop new business relationships with HNI segments through professional, social and personal networks in line with the Company’s sales strategy to increase client satisfaction and c ompany’s market share .

    Responsible for High net-worth Individuals (HNIs) client acquisition by d evelop ing and manag ing the pipeline of business opportunities .

    Execute and manag e the HNI Sales strategy and business plan, taking into account the market opportunity / growth potential, competitor activity and existing capabilities.

    Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads generated and current c lients.

    Maintain relationship with clients, prospects , and other A sset managers in the market in order to improve the sales of the company’s products

    Handle HNI advisory / AUM by providing informative and support oriented services to all existing and potential clients.

    Ensure effective response time to all enquiries and provide timely solutions bas ed on their requests .

    Timely resolution of customer complaints by proactively identifying problems and taking appropriate remedial action

    Monitor industry trends and obtain the necessary market information to be used for product development.

    Ensure timely rendition and preparation of all reports as and when due.

    All duties that may be assigned by the Managing Director

    Key Requirements :

  • Minimum of a Bachelors Degree. Other relevant professional qualification s may be an added advantage.
  • 6 -8 years professional experience
  • Good Business Writing and Communication skills

    Excellent Customer Service skills

    Strong presentation and communication skills

    Strong public relations skills

    Good interpersonal skills to create and sustain excellent relationship s with clients and colleagues.

    Excellent Leadership skills.

    Very good understanding of the Nigerian financial market

    Negotiation Skills

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