Role Objective :
The Position Holder will be responsible for growin g and maintaining the HNI client base by integrating and coordinating all activities targeted at achieving the Long-term Sales and Marketing plans of the company.
Duties & Responsibilities :
I dentify and develop new business relationships with HNI segments through professional, social and personal networks in line with the Company’s sales strategy to increase client satisfaction and c ompany’s market share .
Responsible for High net-worth Individuals (HNIs) client acquisition by d evelop ing and manag ing the pipeline of business opportunities .
Execute and manag e the HNI Sales strategy and business plan, taking into account the market opportunity / growth potential, competitor activity and existing capabilities.
Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads generated and current c lients.
Maintain relationship with clients, prospects , and other A sset managers in the market in order to improve the sales of the company’s products
Handle HNI advisory / AUM by providing informative and support oriented services to all existing and potential clients.
Ensure effective response time to all enquiries and provide timely solutions bas ed on their requests .
Timely resolution of customer complaints by proactively identifying problems and taking appropriate remedial action
Monitor industry trends and obtain the necessary market information to be used for product development.
Ensure timely rendition and preparation of all reports as and when due.
All duties that may be assigned by the Managing Director
Key Requirements :
Good Business Writing and Communication skills
Excellent Customer Service skills
Strong presentation and communication skills
Strong public relations skills
Good interpersonal skills to create and sustain excellent relationship s with clients and colleagues.
Excellent Leadership skills.
Very good understanding of the Nigerian financial market