Contact Solutions Limited
Lagos, Nigeria
4d ago

Company Name Job Description

  • Assist in the management team, make a constructive and effective contribution to the formulation of the Company’s key business and service objectives, formulate and progress information systems strategies that allow the company to achieve its objectives.
  • Manage the Information Systems Department, ensuring delivery of appropriate services, support and informing users and management of Service Level Agreements (SLAs).
  • Ensure optimal utilization of information system resources at all times.
  • Determine the most appropriate design, integration of solutions into existing infrastructure to support the business, taking into account prevailing best practices and technologies.
  • Identify and prioritize ongoing departmental deliverables.
  • Contribute, manage and ensure adherence to the company’s information systems policy change management, security access and system administration and operation.
  • Contribute to the preparation of departmental capital and operational budgets towards annual operating and or business plans.
  • Manage departmental capital and operational expenditure in line with approved budget.
  • Oversee provision of end-user support services, including service / helpdesk and associated technical support services.
  • Contribute to the negotiation and administration of vendor / supplier, service agreements and contracts.
  • Identify and plan departmental staffing / resource requirements in line with approved business plan budget with the support of the Human Resources department.
  • Conduct Employee appraisals in line with the Performance Management Policy / handbook. Job Requirements bachelor / graduate

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