Location : Lagos, Ogun and Abuja. Titl e : Debt Recovery Officer Seedstars (Lendigo)
About the Job
If Fintech sounds interesting to you and if autonomy, a steep learning curve and responsibility from day one is what you desire, then you might be the right fit for us!
We are currently seeking passionate individuals with a flair for debt recovery to join our team in Lagos, Ogun and Abuja respectively.
Your main responsibility is ensuring that our customers with delinquent loan accounts are visited, negotiate overdue payments and where necessary initiates recovery action.
Moreover, you will also be accountable for improving our overall collections rate. The Debt recovery officer will report to the Head of debt recovery.
Ideal candidates will be extremely flexible with scheduling, working weekends and occasionally on holidays.
NOTE : This Job has multiple open positions for Lagos, Ogun and Abuja.
Key responsibilities :
Keep track of assigned accounts to identify outstanding debts
Plan course of action to recover outstanding payments
Locate and contact debtors to inquire of their payment status
Decide regularly which loans may be terminated and supervise the termination process
Look after insolvent borrowers in the context of e.g. administration, liquidation, debt management plan as well as bankruptcy
Enhancing the debt recovery process and working with the internal team and external collection agencies, integration with the Customer Support unit
Introducing debt recovery initiatives to test new ideas aiming at lowering defaults, by leveraging on data and technology
Preparation of reports, providing insights based on data analysis and identification of patterns
Regularly review the communication in use in order to achieve efficiency and effectiveness
Your profile :
A University degree from any related field is preferred.
2 years and above experience in microfinance operations directly dealing with delinquent clients and other problem-solving situations.
Apt in negotiating and persuading
Young, smart and hungry for achieving extraordinary results
Ability to adapt to new challenges in a dynamic and fast-paced environment while managing multiple projects
Excellent collaborator and team player
Excellent communication skills, both oral and written
Good grammar, spelling and punctuation
Proficiency in Excel and PowerPoint
Must have completed the mandatory NYSC programme or have an exemption letter.
Benefits and perks :
Coaching opportunities and learning Financial Technology from the best
Join a young, passionate, hungry and growing team of entrepreneurs & facilitators
Regular get-togethers like team events, etc.
Flexible working hours and offsite work arrangements
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.