Ensure the stability and integrity of in-house wireless network services, Video and Voice services.
KNOWLEDGE & SKILLS REQUIRED :
Vendor Relationship Management
Interpersonal and Communication skills
IT & Computer Appreciation
Network Support
Supplier relationship management
Release and deployment
Network System installation and decommissioning
QUALIFICATION :
First degree in IT-related field.
Min of 3 years of related experience.
WHAT WE EXPECT FROM YOU :
High degree of professional ethics, integrity, and responsibility.
Highly organized, proactive, ability to work independently and take ownership of tasks assigned.
Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
High sense of confidentiality and discreteness.
Implement short- and long-term strategic plans to ensure WLAN and LAN infrastructure capacity meets existing and future business requirements.
Support, setup, and configure switching, wireless networks, routing, and security, and multi-server environments.
Configuring and installing client and server network software for upgrading and maintaining LAN and LAN network and telecommunication systems.
Managing assigned projects and program components to deliver services in accordance with established objectives.
Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.
Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.
Responsible for updating / maintenance of business security and auditing requirements.
Prepare reports and other documentation for Network Services Support and associated efforts.
Implement, and maintain policies, procedures, and associated reports.
Monitor and analyze network performance across the organization’s LANs, WANs, and wireless deployments.
Ensure the secure / stable operation and efficient performance of company networks.
Monitor system capacity to determine its effect on performance and recommend enhancements to meet new or changing network demands.
Identify and remedy network performance bottlenecks.
Configure and troubleshoot servers, including e-mail, print, and backup servers and their associated operating systems and software.
Install and configure all network hardware and equipment, including routers, switches, hubs, and so on.
Test network / server performance and provide network / server performance statistics and reports;
Proper update of IT asset documents, including maintenance of component inventory and related documentation.
Adhere to change policies and all IT Operations process / procedures and Configuration items.
Perform other duties as may be assigned by the Network Availability & Performance Monitoring.
Ensure the stability and integrity of in-house wireless network services, Video and Voice services.
Developing wireless local area networks (WLANs) across the organization.
Analyze and resolve WLAN hardware and software problems in a timely and accurate fashion, and provide end-user training where required.
This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links.
To ensure continuous uninterrupted operation of network and communication infrastructure within the frame of the agreed service levels.
To manage business continuity and disaster recovery operations and ensure there is99.99% service Availability and zero data loss in the event of disaster events. 
