Customer Service Officer / Cashier - Bariga

Khenpro Global Services

Lagos, Nigeria

3d ago

source : Fuzu

Requirements

OND / HND / Bachelor's Degree with 1 - 3 years of work experience

Proven customer support experience or experience as a Client Service Representative

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt / respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively.

Previous experience working in a confectionery company is an added advantage.

Preparing the Customer Service Guidelines.

Solving all product or service related issues of the customers.

Keeping a proper record of the customers.

Maintaining and updating the information of the customers regularly.

Providing the best possible solution to the queries of the customers.

Take customer orders and fulfil them.

Report this job

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.