Productivity & Business Support Manager
British Council
lagos, NG
5d ago
source : Mrjobsnaija

British Council's job vacancy, Career and Recruitment

Job title : Productivity & Business Support Manager jobs in Lagos Job Location : Lagos Deadline : January 21, 2022

Quick Recommended Links

  • Jobs by Location
  • Job by industries
  • Job Ref. : 01 / 22 LOS

    Grade : B3 (L)

    Type of Position : Fixed Term

    Duration of Post : 12 months

    Start Date : 1 February 2022

    Type of Post : British Deputy High Commission

    Job Subcategory : UKVI (UK Visas and Immigration)

    Job Category : Other British Government Departments (Partners across Government, including UK Visas)

    Main Purpose of Job

  • Manage overall section performance for processing and dispatch of completed applications;
  • Ensure vignette management and control processes are in place and secure to meet daily operational demands;
  • Provide support to the regional Supplier Relationship & Services team (20%). Assist relationship management through performance monitoring, dealing with internal correspondence, daily appointment management and undertaking monthly performance analysis;
  • Provide support to the Integrity Manager Network (20%). Completion of weekly reporting to the Regional Manager and other Integrity lead managers, undertake integrity and compliance visits to assure appropriate UKVI security procedures are being properly adhered to, and draft monthly performance analysis;
  • Roles and Responsibilities

  • What will the jobholder be expected to achieve? :
  • Undertake daily vignette custodianship in the UKVI office;
  • Deal with operational correspondence on a daily basis; ensure high profile and sensitive cases are nursed through stages of processing, address and resolve complaints, and manage key stakeholder relationships;
  • Manage the processing, security and integrity of the passport bank, and assure monthly sweep of unresolved cases;
  • Manage logistics for UKVI staff and guests : Arrange hotel booking, flights and transport arrangements for official travel in and out of Lagos
  • Direct managing of at least three staff and responsibility for UKVI team. Opening and maintaining staff appraisals throughout the reporting year;
  • delivering completed appraisal and MTRs to schedule. Counter-signing where appropriate;
  • Develop and agree objectives to support an evolving business model and team tasks;
  • Perform other ad-hoc duties at special request to support British Deputy High Commission and UKVI business delivery
  • Job Requirements

    Essential Qualifications, Skills and Experience :

  • Employment will be subject to obtaining the appropriate security clearance. Please note that only nationals of UK, EU countries, USA, Canada, Australia, New Zealand are likely to meet this requirement
  • Good communication and interpersonal skills. Able to establish and maintain key stakeholder relationships
  • High level of organisational and coordination skills, including the need to prioritise, manage performance, and proactively identify and resolve problems
  • Excellent standard of written / spoken English
  • Desirable Qualifications, Skills and Experience

  • Previous experience working in an office based environment, internationally, or in Visa Section or official Government office
  • Required competencies :

  • Changing and Improving, Making Effective Decisions, Collaborating and Partnering, Managing a Quality Service
  • Salary

    N 573,296.78 / Month.

  • Administrative / Management jobs in Nigeria *Administrative / Management jobs in Lagos *Productivity & Business Support Manager in Lagos
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form